Posted by Behavioral Health Billing Solutions, LLC.
MyCare Plans go LIVE January 1st with BH Redesign! See below if your county is part of a MyCare area.
Aetna Better Behavioral Health (MyCare Aetna) – Testing still open!
Aetna Better Health of Ohio Behavioral Health Redesign Rapid Response Team and Technical Assistance Resources
Behavioral Health Redesign Designated Email Box
Email Aetna with your questions at OH_BH_Redesign@AETNA.com
Online Behavioral Health Redesign Resources and Training
Visit https://www.aetnabetterhealth.com/ohio/providers/resources/bhredesign for BH Redesign news and updates, and click on the training video “BH Redesign Overview”.
Q&A Webinar Sessions for Providers
Register for Q&A Webinar sessions on our website at www.aetnabetterhealth.com/ohio and click “For Providers”, and scroll to the bottom of the page and click the “BH Q&A Webinar Sessions Sign-up” Link.
Post-Go Live Bi-Weekly Sessions:
1/16@10AM, 1/30@2PM, 2/13@10AM, 2/27@2PM
Post Go-Live Monthly Sessions:
3/13@10AM, 4/10@10AM, 5/8@10AM, 6/12@10AM
Walk-In Office Hours: Regional Office Rapid Response Support for Providers
3015 Glendale Ave, STE 400 Toledo, Ohio 43614
Thursdays 12PM – 4PM; 1/11 –3/29
178 E State Street
Columbus, Ohio 43215
Wednesdays 11AM– 3PM; 1/10 – 3/28
2841 Woodburn Ave
Cincinnati, Ohio 45206
Fridays 12PM – 4PM; 1/12 – 3/30
For Prior Authorization Questions, call
1-855-364-0974 (TTY 711) Option 2, then Option 4